Do you Ship Internationally ?

We do ship internationally – However due to shipping costs changing regularly please email us at and we can get you a cost for your shipping.

Who should I to contact if I have any queries?

Please contact our store via telephone on 0117 336 1073 or email us at We will get back to you normally within 6 working hours.

How do I track my order ?

To track your order please visit our order tracking page.

How can I cancel or change my order ?

Please call us immediately on 0117 336 1073.

How can I return a product

To return an order please contact us via email and follow the procedure on the returns and exchanges page.

How long will it take to get my package ?

Most parcels are sent via Royal Mail and these can normally take between 2 – 5 days unless you’ve paid for next day delivery then if ordered before 3pm it will arrive with you the next day. Unless ordered on Wednesday or the weekend then it will arrive the next working day.

What Shipping methods are available ?

We offer FREE UK DELIVERY on all orders* (Except punch bags). Plus the extra option of purchasing next day delivery for a small cost. We ship all our orders with Royal Mail or DPD.

Do you provide any warranty ?

All warranty is 1 year manufacturer standard warranty.  If you have a issue with any of our products please contact us on and provide your order number and what the issue is. We will contact the manufacturer and arrange a replacement.